User's Office

The User’s Office(UO) supports research activities of visiting researchers at ISAS Campus.

Open: 9:00-18:00, Mon.-Fri. (Closed on weekends and holidays)
Office Location: 1st Floor, Research and Administration Building
Contact: usersoffice@jaxa.jp Ext. 2-5942
Access map

ISAS Lodge Operation

For making your lodge reservation using on-line reservation system on the web site, Click
http://www.isas.jaxa.jp/en/researchers/lodge

UO arranges the following items;

  • room arrangement
  • pass the room key at the UO counter at check-in
  • handling room charge payment and issue of receipt at check-out (accepting Japanese Yen only, no any credit card)

Support for the Inter-University Research System Researchers and Assistant Researchers

UO arranges the following items;

  • Send a confirmation letter to researcher via the portal site after adoption decision process.
  • Provide information regarding research activities at ISAS Campus to researchers via the portal site.
  • ID card issue and open network setting

    You anytime have to wear ID card when working at ISAS Campus. You are available to use JAXA open network system at the campus.
    Please make applications to get ID card and information for the open network system using online application system.
    http://www.isas.jaxa.jp/researchers/inter-university/

  • Handling application and settlement of travel expenses.

    Based on the requests from the laboratory, UO handles application and the settlement of your travel expenses. Your cooperation is welcomed if UO askes you to submit the related documentations of your travel.

For more information:
http://www.isas.jaxa.jp/en/researchers/inter-university/

Temporary ID card issue and taking safety training lecture

You are obligated to take the safety training lecture before you work at ISAS Campus. Student is additionally necessary to keep insurance coverage. UO issues a temporary ID card for doing experiment. You can take the safety lecture using online system;
http://www.isas.jaxa.jp/researchers/inter-university/

Please submit the Certificate of Completion of Safety Training/Agreement to UO after taking the lecture.

Supporting Foreign Researcher’s Daily Life

UO will support foreign researchers' daily life. Although there may be limitations on contents, please do not hesitate to contact UO first.

UO supports:

  • procedures at City Hall
  • opening a bank account
  • using Post Office
  • visiting a hospital to see a doctor
  • finding a rental apartment-room,etc.
  • contracting a mobile phone

Information on Hospital

For updated or detailed information on hospitals, please contact UO.

English available hospitals

Hospital name Tsuchihashi Internal Medicine Clinic (Fuchinobe)
Web site http://www.tsuchihashi-naika.com/
Tel 042-730-3003
Access Chuo-ku,Sagamihara, Kanagawa → takes approx. 7 min. from JR Fuchinobe Sta.
Medical departments Only for Internal Medicine
Notes No credit cards accepted
Hospital name Oba Internal Medicine Clinic (Sagamihara)
Web site http://obanaika.com/
Tel 042-758-6811
Access Chuo-ku,Sagamihara, Kanagawa → takes 1 min. from JR Sagamihara Sta.
Medical departments Only for Internal Medicine
Notes No credit cards accepted
Hospital name Primary Care Tokyo(Shimokitazawa)
Web site http://pctclinic.com/menu/
Tel 03-5432-7177
Access Kitazawa, Setagaya-ku, Tokyo → takes 5 min. from Odakyuu Shimokitazawa Sta.
Medical departments For Internal Medicine, Surgery, pediatrics
Notes Accept credit cards for payment of \2,000 or more
Hospital name NTT Medical Center Tokyo(Gotanda)
Web site http://www.ntt-east.co.jp/kmc/en/
Tel 03-3448-6111
Access Gotanda, Tokyo → takes approx. 90 min. from ISAS campus
Medical departments
Notes
Hospital name The National Center for Global Health and Medicine (NCGM)(Shinjuku)
Web site http://www.hosp.ncgm.go.jp/en/index.html
Tel 03-3202-7181
Access Shinjuku, Tokyo → takes approx. 90 min. from ISAS campus
Medical departments
Notes
Hospital name St. Luke’s International Hospital (Ginza)
Web site http://hospital.luke.ac.jp/eng/
Tel 03-5550-7120
Access Ginza, Tsukiji, Tokyo → takes approx. 90 mini. from ISAS
Medical departments
Notes
Hospital name Tokyo Takanawa Hospital (Shinagawa)
Web site http://takanawa.jcho.go.jp/medical-treatment-for-foreigners/
Tel 03-3443-9191
Access Shinagawa, Takanawa, Tokyo → takes approx. 90 min. from ISAS campus
Medical departments
Notes
Hospital name Kens Clinic(Sakuragi-cho)
Web site http://www.kens-clinic.jp/english/
Tel 045-651-2588
Access Sakuragicho, Yokohama → takes approx. 75 mini. from ISAS campus
Medical departments Only for general internal medicine, gastroenterology and gastrointestinal medicines
Notes
Hospital name Kobayashi International clinic(Yamamo-shi)
Web site http://5884-international-clinic.com/
Tel 046-263-1380
Access Yamato-shi, Kanagawa → takes 60 minutes from ISAS by bus and train
Medical departments Only for Gastroenterology, Surgery, Pediatrics department
Notes

Non-English available hospitals

1. UO member can arrange or accompany to the hospital, if necessary, from 9:00 to 15:00 except for weekends and holidays. However, the researcher will be required to pay for transportation costs for the UO member.

Hospital name Sagamino Hospital
Web site http://sagamino.jcho.go.jp/
Tel 042-752-2025
Access Yabe, Sagamihara → takes approx. 30 mini. from ISAS campus
Medical departments
Notes

2. Hospital arranges an interpreter

  • How to use this system
    • Researcher asks UO to arrange a hospital
    • UO asks a hospital to arrange an interpreter
    • Hospital ask MIC to arrange an interpreter
    • Hospital informs UO the visiting date and time for hospital
    • UO informs the researcher the date and time for the hospital
  • Condition to use this system
    • Researcher pays \1080 per3 hrs. for an interpreter fee to the hospital.
    • Caution: It take minimum 1 week to arrange an interpreter.

Two hospitals only available for this system around ISAS

Hospital name Kitasato Daigaku Hospital
Web site https://www.kitasato-u.ac.jp/khp/eng/index.html
Tel 042-778-8438
Access
Medical departments
Notes takes 20 minutes from ISAS by car
Hospital name Sagamihara kyoudo Hospital
Web site http://www.sagamiharahp.com/content/outpatient.html
Tel 042-772-4291
Access
Medical departments
Notes takes 5 minutes from JR Hashimoto Station

Information on Bank

For updated or detailed information on banks, please contact UO.

English available banks

Bank name Shinsei Bank
Web site http://www.shinseibank.com/english/
Tel 0120-456-860 (24hr/365days, English available)
Access 5 minutes on foot from JR Machida Sta.

Information on City Hall

Staff who can speak English is available at the Sagamihara City Hall.

City Hall Sagamihara City Hall
Zip 252-5277 2-11-15, Chuo, Chuo-ku, Sagamihara-shi, Kanagawa
Tel: 042-754-1111 (Main telephone number)
Call Center Sagamihara City Call Center
Tel: 042-770-7777
From 8:00am to 9:00pm.
Open 365 days for inquiries about procedures, events and facilities.
Web site http://www.city.sagamihara.kanagawa.jp/031705.html
Access 18 minutes on foot from JR Sagamihara Sta.